This notice explains how Sweet Haven Bakery handles personal data when you use the website, submit an inquiry, or place a preorder or subscription request. It is written to help you understand what is collected, why it is used, and how to raise a privacy request.
This section outlines how information handling, individual rights, and support channels are addressed within this notice.
You may request access to the personal data we hold about you, ask for correction of inaccurate information, and request deletion where we are not required to keep the data. You may also object to or limit certain processing in circumstances recognized by law.
To protect your information, we may need to confirm your identity and the scope of your request before we respond. If a request cannot be fully granted, we will explain the reason where appropriate and permitted by law.
We retain contact, order, and technical records for as long as needed to handle the request, confirm the transaction, maintain business records, resolve issues, and meet legal or accounting obligations. When data is no longer needed, we delete it or de-identify it where appropriate.
If we make material changes, we will update the policy text on the website and use a reasonable method to draw attention to the revision when appropriate. The version in effect is the one published at the time you use the site.
We may process your name, email address, phone number if you provide it, inquiry message, order specifications, event date or collection preferences, and allergen information you choose to share. We also process limited technical data such as server request metadata and browser or device information needed for site operation and security.
We receive data from contact form submissions, email, phone calls, scheduled consultations, and order or subscription discussions. Technical information is collected automatically through the website and server environment when you access pages or submit a request.
The site uses essential cookies needed for page delivery, form handling, and related technical functions, together with cookies that store privacy preferences. We do not confirm analytics or marketing cookies as active on this site.
We use cookies only for essential site operation and to remember privacy preferences. You can manage cookies through your browser settings, but disabling essential cookies may affect basic site functions.
We use personal data to respond to inquiries, confirm order details, manage preorder and subscription requests, provide written order and allergen summaries where applicable, support website security, and deliver technical functions needed for the site to operate. We may also use information to keep business records and handle legal or administrative obligations.
We may share limited data with service providers that help us operate the website, process communications, support technical delivery, or maintain records. These recipients are expected to use the data only for the services they provide to us and to handle it under appropriate confidentiality obligations.
We may share personal data with public authorities, courts, or other parties when necessary to comply with law, respond to lawful requests, protect our rights, or address security or fraud concerns. Any disclosure is limited to what is reasonably required for that purpose.
Use the listed channels to send requests, questions, or supporting details for a privacy matter.
